Customer Success Manager
Remote (GCC) · Full-timeApply by Oct 5, 2026
Role summary
You'll own the post-sale relationship for a portfolio of Wabel customers — making sure their AI agent is set up correctly, actually solving the problem they bought it for, and renewing happily.
What you'll do
- Lead onboarding for new customers, from agent setup through first successful weeks live.
- Monitor account health and proactively reach out before a customer has a problem, not after.
- Identify upsell/expansion opportunities and loop in the sales team.
- Be the voice of the customer internally — feed real usage patterns back to product.
What we're looking for
- 2+ years in a customer success or account management role at a SaaS company.
- Comfortable being the primary point of contact for a book of accounts.
- Fluent in Arabic and English.
- Based in the GCC region, fully remote.
Apply for this role
Tell us a bit about yourself and attach your CV — we'll get back to you if it looks like a fit.
Let's tailor it to your business
We'll set everything up for a smooth launch — without the complexity.
Prefer to talk? Talk to Sales
No credit card · No technical setup